How do I use Shopify's customer relationship management?

Shopify's customer relationship management (CRM) tools allow merchants to track and manage their interactions with customers, including sales and support inquiries. Here's how to use Shopify's CRM: View your customer list. To view a list of your customers, log in to your Shopify admin and click on the "Customers" tab in the left-hand menu. This will show you a list of all the customers who have made purchases on your store. View a customer's profile. To view the details of a specific customer, click on the customer's name in the list. This will open a page showing the customer's contact and order information, as well as any notes or tags you've added to their profile. Add a note or tag to a customer's profile. To add a note or tag to a customer's profile, go to the customer's profile page and click on the "Add note" or "Add tag" button. This can be helpful for keeping track of special requests or preferences, or for noting any issues or concerns that have come up with the customer. Respond to customer inquiries. Shopify's CRM includes a built-in support tool for managing customer inquiries. To view and respond to customer inquiries, log in to your Shopify admin and click on the "Orders" tab in the left-hand menu. Then, click on the "More actions" button next to an order and choose "Contact customer" to send a message to the customer. I hope this helps! Let me know if you have any other questions.