How do I handle returns and refunds on my Shopify store?

To handle returns and refunds on your Shopify store, you will need to have a clear returns and refunds policy that outlines your policies and procedures for accepting returns and issuing refunds. You can then use the following steps to process returns and refunds: Review your returns and refunds policy: Make sure you understand your policy and any restrictions or exclusions that apply. Communicate your policy to customers: Let your customers know your policy by including it on your store's website and in your order confirmation emails. Process returns: When a customer wants to return an item, review your policy and determine if the return is eligible. If the return is eligible, provide the customer with instructions for returning the item. Issue refunds: Once you have received the returned item, determine if a refund is appropriate according to your policy. If a refund is due, issue the refund using the appropriate method (e.g., credit card, store credit, etc.). To get started with handling returns and refunds, you will need to set up your returns and refunds policy and make sure it is clearly communicated to your customers. You can then follow the steps above to process returns and refunds as needed.