Yes, you can process returns with Shopify POS. The system allows you to easily process returns and exchanges for your customers, whether they are returning items they purchased in-store or online.
To process a return using Shopify POS, you'll need to follow these steps:
Open the Shopify POS app or desktop version and log in with your Shopify account.
From the main menu, select the "Orders" tab.
Find the order that you want to process a return for, and click on it to view the order details.
Click the "Refund" button next to the item(s) you want to return.
Select the reason for the return, and choose whether you want to refund the customer's payment or issue store credit.
Enter the return information, including the quantity being returned, the refund amount, and any additional notes.
Click the "Refund" button to process the return.
Shopify POS will automatically update your inventory and sales data to reflect the return. You can also use the system to track returns and exchanges, and to issue store credit or gift cards to your customers.
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